Shipping policy

Delivery Details within Canada

We understand the importance of a hassle-free delivery experience. That's why we offer two distinct shipping methods domestically in parts of Canada to cater to your preferences.

Standard Curbside Delivery (free):

For those who appreciate cost-effective and efficient delivery, we provide Standard Curbside Delivery at no additional charge.

  1. Our Logistics team will reach out to schedule a delivery time via email
  2. Your Coast Freshe/Coast Soak will be delivered directly to your curb or driveway.
  3. Please note that with curbside delivery, the carrier will not enter your home, assist with setup, or remove packing material or other refuse. 

Premium In-Home Delivery:

For an upgraded delivery experience, we recommend our Premium In-Home Delivery service. This service is available as an optional upgrade for Coast Freshe/Coast Soak and this is only available currently in British Columbia.

  1. Our Logistics team will reach out to schedule a delivery time via email.
  2. With premium placement delivery, our expert team will carefully place the Coast Freshe/Coast Soak anywhere in your home, including up to two flights of stairs.
  3. They will also handle the disposal of packaging materials.
  4. It's essential to remember that our delivery team won't set up your Coast Freshe/Coast Soak to ensure it's assembled correctly and avoids any potential damage.

Once your Coast Freshe/Coast Soak is delivered and placed, setup typically takes around 20-30 minutes. 

Delivery Details within United States

At Coast Freshe/Coast Soak, we understand the importance of a hassle-free delivery experience. Here’s what to expect:

Standard Curbside Delivery (free):

Cost-effective and efficient delivery, we provide Standard Curbside Delivery at no additional charge.

  1. Our Logistics team will reach out to schedule a delivery time via email.
  1. Your Coast Freshe/Coast Soak will be delivered directly to your curb or driveway.
  2. Please note that with curbside delivery, the carrier will not enter your home, assist with setup, or remove packing material or other refuse. 

Packaged Shipping Dimensions

Shipping Dimensions:

o   Coast Freshe/Coast Soak: 87.25” X 33.5” X 55.75”, 290 lbs

o   Coast Freshe/Coast Soak: 221 cm X 83 cm X 85 cm, 141 kgs