• Elevated Energy
• Recovery/Performance
• Immune Support 
• Momentum 
• Boosted Mood
• Pain Relief 
• Better Sleep
• Stress Relief
• Skin Health 
• Weight Management
• Hair Health 
• Mental Clarity

• Soothes Sore Muscles 
• Full Body Therapy
• Promotes Relaxation
• Stress Relief
• Better Sleep
• Better Cardiovascular Health
• Pain Relief

If you have any underlying health conditions, it is important to talk to a doctor before trying the Coast Freshe Cold Plunge and Coast Freshe Hot Soak. It is also important to take precautions when using the Coast Freshe Cold Plunge, such as not staying in the hot and cold water for too long and not jumping into a hot shower immediately after using Coast Freshe Cold Plunge and Coast Freshe Hot Soak.

We have designed our Coast Freshe Cold Plunge to be aesthetically pleasing for inside and outside settings. Using state of the art insulation materials our Coast Freshe Cold Plunge can be enjoyed in any environment. You can use in hot or cold climates and even during long periods of freezing for which we recommend our Hot & Cold Coast Freshe Hot Soak unit.

Putting a Heater/Chiller unit inside the Coast Freshe Cold Plunge rather than stand alone outside the tub offers several important benefits including: 

1. More efficient cooling: A Heater/Chiller unit inside the Coast Freshe Cold Plunge cools the water more efficiently than a outside standalone unit because it eliminates the need for long hoses or pipes that can cause heat loss. This means that the water can be cooled faster and more effectively, which can enhance the benefits of cold-water therapy.
2. Consistent temperature: A Heater/Chiller unit inside the Coast Freshe Cold Plunge maintains a consistent temperature throughout the water, which is important for achieving the desired therapeutic effects. With a standalone unit outside the tub, the temperature may vary depending on the distance between the unit and the tub, which can affect the effectiveness and safety of the therapy.
3. Space-saving: A Heater/Chiller unit inside the Coast Freshe Cold Plunge can save space and reduce clutter in the room. With a standalone unit outside the tub, you may need to find a separate location to store it, which can be inconvenient.
4. Ease of use: A Heater/Chiller unit inside the Coast Freshe Cold Plunge is easier to use because it eliminates the need for additional equipment or setup. With a standalone unit outside the tub, you need to connect hoses or pipes, which can be time-consuming and complicated.
5. More cost-effective: A chiller unit inside the Coast Freshe Cold Plunge is more cost-effective in the long run because it can reduce water consumption and energy costs. With a standalone unit outside the, you may need to use more water and energy to achieve the desired temperature, which can increase your utility bills.

The Coast Freshe Cold Plunge gets all the way down to 3 C/37 F degrees. No need for bags of ice!

Testing indoors the Coast Freshe Cold Plunge cooled at 10 to 12 C/50 to 54 F degrees per hour,

This can vary on how experienced you are in cold plunging.

When you first begin we recommend to try and make it between 90 seconds and 3 minutes. Within that time frame focus on getting to a calm state of mind before getting out of the water to reap the mental health benefits. 

Health & Wellness Precaution

Before using the Coast Freshe Cold Plunge, it is important to read and understand the following:

The Coast Freshe Cold Plunge is designed to provide a cold-water immersion experience, which has several health and wellness benefits. However, it may not be suitable for everyone’s specific health situation. This outlines important considerations and precautions to ensure your safety and well-being when using the product.

Health & Safety Recommendation

Consultation with a Medical Professional: It is strongly recommended that individuals, especially those with pre-existing medical conditions, pregnant women, and individuals with cardiovascular or respiratory issues, consult with a qualified medical professional before using the Coast Freshe Cold Plunge. This consultation is crucial to assess whether cold water immersion is safe and appropriate for your specific health situation.

Temperature Regulation: The Coast Freshe Cold Plunge is designed to provide cold water immersion. It is essential to monitor your body's response to cold water and to exit the plunge if you experience discomfort, shivering, or any adverse reactions. Prolonged exposure to cold water can be hazardous.

Supervision: Never use the Coast Freshe Cold Plunge without supervision, especially if you have limited experience with cold water immersion. Ensure that someone is present to assist you, if necessary, especially during your initial uses.

Duration: Limit your cold-water immersion sessions to a duration that is comfortable for you. Avoid extended periods of immersion, particularly during your initial experiences.

Health Monitoring: Pay close attention to your physical well-being during and after using the Cold Plunge. If you experience any unusual symptoms, discomfort, or health concerns, seek medical attention immediately.

Children and Pets: Keep children and pets away from the Coast Freshe Cold Plunge and use the recommended Coast Freshe Cover when not in use to ensure that they do not have unsupervised access to it.

By using the Coast Freshe Cold Plunge, you acknowledge and agree to adhere to these safety precautions and consult with a medical professional if necessary to determine your fitness for cold water immersion. Your safety and well-being are of utmost importance, and we encourage responsible and informed use of our product.

If you have any questions or concerns regarding the safe use of the Coast Freshe Cold Plunge, please do not hesitate to contact our customer support team for further guidance and assistance.

With the Coast Freshe Cold Plunge filtration system that includes ozone and a 20–micron filter, our maintenance pack, and recommended regular proper maintenance and use of Coast Spas chemicals you can have crystal–clear water for at least 6 months. Reducing water waste and maintenance. 

The recommended frequency and duration of cold plunges vary depending on your cold tolerance and physical condition. Here are some recommendations:

Mark's Daily Apple recommends aiming for 10 to 15 minutes per week as a baseline.

MindBodyGreen suggests that the amount of time a cold plunge should last depends on the individual, but each session should typically be around three to five minutes.

Denver Sports Recovery recommends participating in cold plunge therapy two to three times a week.

Ritual Nordic Spa suggests a good target time for a cold plunge is three minutes in the water.

The Output by Peloton suggests that cold plunges can be done anywhere from one minute up to 10 minutes, depending on how acclimated you are to the cold.

It is important to note that the frequency and duration of cold plunges should be adjusted based on an individual's cold tolerance and physical condition. It is also important to listen to the body and not push oneself too far to avoid risks such as hypothermia.

The water heats from 10 degrees to 12 degrees in around 12 hours at 22–degree ambient temperature. 

Setting up the Coast Freshe Cold Plunge is easy and straightforward. Here are the steps:

1. Find a flat, sturdy surface to place the Coast Freshe Cold Plunge on.
2. Make sure there is a dedicated, standard 110 outlet nearby.
3. Fill the tub with water using a standard hose pipe, leaving 4-4.5 inches/11.00 centimeters from the top.
4. Plug the main cord from the electrical box into the outlet.
5. Wait for the tub to fill with water.

Most of the setup time consists of waiting for the tub to fill with water. If the outlet is further away, an extension cord may be needed. It is important to place the Coast Freshe Cold Plunge on a flat surface that can support 1,200 lbs/545 kgs and keep it 5 feet / 152 cm from any appliances for safety purposes.

The Coast Freshe Cold Plunge tub was designed to be self-contained, which means that once you fill it up from a hose, your water can last up to 3 to 6 months without changing it with proper maintenance. Here are some tips for maintaining your Coast Freshe Cold Plunge tub:

1. Use a mild cleaning solution to scrub the interior of the tub regularly to remove any build-up of bacteria and contaminants.
2. Use the supplied filtration supplies to keep the water clean and healthy for use. The Coast Freshe Cold Plunge comes with a 20-micron filter that can remove small and larger particles and debris from water. It is recommended that you change the filter every month depending on frequency of use. You can reorder new filters directly from Coastspas.com.
3. Monitor the chemical levels of the water to ensure that they are within the recommended range. It is strongly recommended that for water maintenance you continue to use the Coast Spas chemicals which are provided in the starter kit and are specially formulated for the Coast Freshe Cold Plunge. You can reorder new chemicals directly from Coastspas.com.
4.  Use the Coast Fresh insulated  cover to keep debris out of the water, reduce evaporation, and maintain the water temperature. You can reorder a replacement cover from Coastspas.com.
5. Keep the area surrounding your Coast Freshe Cold Plunge swept and free of debris to reduce the amount of dirt and debris that enters the tub.

It is important to note that the frequency of changing the water in your Coast Freshe Cold Plunge depends on the level of usage. Generally, if the Coast Freshe Cold Plunge is used daily it is recommended to change the water every week or two. By following these tips, you can keep your Coast Freshe Cold Plunge tub clean and healthy for use.

Here is a suggested cold plunge routine that incorporates tips and recommendations:

1. Start with a 21-day challenge to establish a consistent routine.
2. Choose a time of day that works best for you, such as first thing in the morning or midday.
3. Prepare mentally and physically by taking a cold shower before the cold plunge.
4. Set the temperature of the water to around 10 - 15 C/ 55-60 F degrees if you're new to cold exposure.
5. Take a few long, deep breaths before getting into the tub to calm your mind and set your focus.
6. Submerge your body on a long exhale breath.
7. Stay in the cold water for 2-5 minutes, gradually increasing the time as your body gets used to the cold water.
8. Focus on your breathing, aiming for 5-8 breaths per minute to help your body and mind relax by activating the parasympathetic nervous system (rest and digest).
9. Dunk your head all the way under the water when you first enter the tub to help speed up warming regulation in the body, which makes the cold more bearable, more quickly.
10. Cycle your hands and feet out if needed to help regulate your body temperature.
11. Once your timer goes off, slowly get out of the cold water and pat yourself dry.
12. Consider doing some light movement to warm up like stretches or jumping jacks.
13. Strive for consistency to get optimal results, aiming for 2-3 times a week for 2-5 minutes each session.

Remember to consult with your doctor before cold plunging, especially if you have any underlying health conditions. It is also important to take safety precautions when doing cold plunges, such as staying hydrated, having someone with you, and not staying in the cold water for too long. By following this routine and taking safety precautions, you can safely and effectively reap the benefits of cold plunges.

The Coast Freshe Cold Plunge offers numerous benefits for both physical and mental health, but there are also some common mistakes to avoid when using:

• Starting too cold: It is important to start with a tolerable temperature and gradually decrease the temperature as the body becomes accustomed to the cold.
• Going too long: It is recommended to keep the session between three and five minutes for general use. After five minutes, the benefits will become diminished and could even be harmful if you're in too long.
• Lacking consistency: Results from cold exposure compound with consistency, so it is important to create a Coast Freshe Cold Plunge routine and stick to it.
• Breathing too fast: Breathing is one of the key elements of cold exposure, and it is important to use sound breathing techniques to get the most out of the Coast Freshe Cold Plunge.
• Ignoring health issues: The Coast Freshe Cold Plunge is not recommended for everyone, and it is important to talk to a doctor before trying cold plunges, especially if you have any underlying health conditions.

Not preparing: It is important to prepare the body and mind before doing a Coast Freshe Cold Plunge, such as staying hydrated.

Heating up too soon: It is important to let the body warm up naturally after doing a Coast Freshe Cold Plunge and not jump into a hot shower immediately after the cold plunging.

By avoiding these common mistakes, one can safely and effectively reap the benefits of the Coast Freshe Cold Plunge.

The Coast Freshe Cold Plunge has the following dimensions: 

The Coast Freshe Hot Soak has the following dimensions: 

The water heats to 42 C/108 F

The recommended temperature range for a Coast Freshe Cold Plunge is between 10-15 C/50-60 F. This temperature range is generally considered safe and effective for providing the desired therapeutic effects of cold-water immersion. It is important to consider individual cold tolerance and specific health considerations when selecting the ideal temperature for a cold plunge. Gradually acclimating to colder temperatures over time and being mindful of the body's reactions can help ensure a safe and effective experience. It is also recommended to warm up gradually after a cold plunge to avoid shocking the circulatory system and leading to syncope, which is fainting due to sudden loss of blood pressure.

The Coast Freshe Cold Plunge is designed not to be too loud when running, the cooling unit is quiet, and barely noticeable when plunging or cleaning the unit. Noise levels can be subjective and may depend on individual preferences. Some people may find the sound of the cooling unit soothing, while others may find it sometimes distracting.

Reasons why it is important to be able to fully lay down in the Coast Freshe Cold Plunge:

Increased benefits: The Coast Freshe Coast Plunge can deliver a wide range of benefits, including decreased inflammation, improved mental resilience and discipline, and reduced stress. By fully laying down in the cold water, more of the body is exposed to the cold, which can enhance the benefits of the therapy.

Activation of the vagus nerve: Submerging the upper part of the neck in the water can activate the vagus nerve, which can lead to a fuller hormonal response and maximize benefits like anti-inflammatory response and mood boosting.

Improved breathing: Breathing intentionally can help the body and mind relax by activating the parasympathetic nervous system. By laying down in the cold water, it is easier to focus on breathing and achieve a more relaxed state.

Better cardiovascular health: The constriction and dilation of blood vessels that occurs during cold plunging can be like a workout for the blood vessels, which can help improve cardiovascular health.

The Coast Freshe Cold Plunge has been designed to accommodate all sizes and body shapes to ensure that you can fully lay down and you don’t have to buy different model sizes for different heights.

Air can sometimes get trapped in your Coast Freshe Cold Plunge and can lead to low flow, no flow, or excessive bubbling. The following explains how to flush the air out of the system.

If you are experiencing decreased, or no flow, this could be caused by water in the chiller freezing.

If the chiller is still running, or it is below freezing outside while there is poor/no flow, the water in the reservoir can freeze.

If you believe you have a frozen chiller please do the following...

• Completely drain your Coast Freshe Cold Plunge. CLICK HERE for directions.
• Bring your water filter canister and chiller inside.
• After 4 hours check to see if your chiller has defrosted.
• Turn the chiller upside down to empty the water that is in there.
• Pour water into the "In" hole. Cover the "in" hole with your hand and turn the chiller upside down. If water comes out of the "out" hole your the chiller has defrosted.
• OR you can have a little fun by pouring water into the "in" hole and blowing into the "in" connection. If water comes shooting out of the "out" hole, then your chiller has defrosted. BEWARE - water can come out like a like a geyser using this method.
• It can sometimes take 24-48 hours to fully defrost a chiller.
• Fill up your Coast Freshe Cold Plunge to see if this solved your flow issue.

If this did not solve your issue, please CLICK HERE to get in touch with one of our Coast Freshe Cold Plunge Specialists.

We'll walk you through the process step by step, ensuring you can drain your chiller like a seasoned pro. But before we dive in, remember to power down your entire Coast Freshe Cold Plunge system for safety. Now, let's get started!

1. Power Down Your Entire Coast Freshe System:

• Ensure your entire plunge system, including the chiller, is safely powered down and disconnected from any power source. Safety first!

2. Disconnect the "In" and "Out" Chiller Connections:

• Locate the "In" and "Out" connections on your chiller.

• Carefully disconnect these connections from the chiller. This will ensure water doesn't spray everywhere during the drainage process.

3. Caution: Don't Rest the Ports on the Ground:

• Here's the crucial part: Be extra cautious not to rest the "In" and "Out" ports directly on the ground. The ports are delicate and could break if they're subjected to too much pressure.

5. Let the Water Drain:

• As your chiller is upside down, let gravity do its work. The water will naturally flow out from the "In" and "Out" ports.

6. Wait Until Fully Drained:

• Be patient. Ensure that all the water has fully drained from the chiller before moving on.

7. Allow the Chiller to Rest Before Turning it Back On:

• Before you excitedly reconnect your chiller to the plunge system and power it back on, exercise a little patience.

• It's essential to let the chiller rest for a minimum of 4 hours. This allows the coolant to settle and ensures optimal performance.

• Rushing this step can lead to a chiller that fails to cool efficiently.

With these steps, you can confidently drain your chiller without any worries. Remember to handle those "In" and "Out" connections and ports with care, and enjoy the safe and hassle-free process. Now, you're ready to chill out or perform maintenance without a hitch.

Check green power switch on the back side of chiller

• Make sure that the chiller is plugged into the "cooling" outlet inside the electrical box.
• If the chiller is plugged into the power strip and not "cooling" the heater and chiller will fight each other and the water will not cool, or heat, the way it is intended.

Your chiller will not power on until you adjust the temperature on your chiller unit. Your "SV" (bottom number) must be at least 4 degrees lower than your "PV" (top number) for the chiller to power on.

When your chiller reaches the desired temperature your chiller will be "powered down." This is the normal function of the chiller unit, so that your chiller does not run 24/7 and waste energy. It will not power the chiller back on until the "PV" reached 4 degrees higher than your "SV."

Cold-only models

Hot/Cold models

Troubleshooting

Changing the water filter in your chiller unit

1. Turn off the power before replacing the filter

2. Remove the side door and turn off the ball valves by rotating it clockwise.

3. Using the filter wrench, loosen the filter canister by rotating it clockwise.

4. Remove the filter canister and discard the old filter.

5, Clean the filter canister and replace the filter while tightening the canister using the wrench.

6. Turn on the ball valve by rotating it counterclockwise.

Watch a video: Filter Replacement

Deep Cleaning the Coast Freshe Cold Plunge

It is recommended to deep clean your Coast Freshe Cold Plunge every third fill-up to remove and scaling or deposits sticking in the Coast Freshe Cold Plunge plumbing. Follow the steps below to deep clean your Coast Freshe Cold Plunge.

                         i.              Turn off the Coast Freshe Cold Plunge and disconnect the power.

                          ii.            Remove the filter from the filter canister.

                        iii.            Mix Whirlpool tub rinse to the Coast Freshe Cold Plunge (1/4 bottle).

                        iv.            Leave the Coast Freshe Cold Plunge running for at least 2 hours.

                          v.            Drain the Coast Freshe Cold Plunge. Watch How To Drain video here

                        vi.            Refill the Coast Freshe Cold Plunge with Fresh water and rinse it to ensure all residuals are removed from the unit. (DO NOT mix Whirlpool tub rinses in this step).

                      vii.            Refill the Coast Freshe Cold Plunge.

Watch a video: Coast Freshe maintenance.

Deep Cleaning the Coast Freshe Hot Soak

It is recommended to deep clean your Coast Freshe Hot Soak every third fill-up to remove and scaling or deposits sticking in the Coast Freshe Hot Soak  plumbing. Follow the steps below to deep clean your Coast Freshe Hot Soak0

                         i.              Turn off the Coast Freshe Hot Soak and disconnect the power.

                          ii.            Remove the filter from the filter canister.

                        iii.            Mix Whirlpool tub rinse to the Coast Freshe Hot Soak (1/4 bottle).

                        iv.            Leave the Coast Freshe Hot Soak running for at least 2 hours.

                          v.            Drain the Coast Freshe  Hot Soak. Watch How To Drain video here

                        vi.            Refill the Coast Fresh Hot Soak with Fresh water and rinse it to ensure all residuals are removed from the unit. (DO NOT mix Whirlpool tub rinses in this step).

                      vii.            Refill the Coast Freshe Hot Soak.

Watch a video: Coast Freshe maintenance.

Follow the steps below to drain your Coast Freshe Cold Plunge.

i.                     Turn off the Coast Freshe Cold Plunge and disconnect the power.

ii.                   Connect the drain hose to the garden hose (if required).

iii.         Remove the drain hose cap.

iv.         Turn the knob clockwise to start draining.

Note: The Coast Freshe Cold Plunge drains under influence of gravity. If you want to drain the Coast Freshe Cold Plunge faster, use a drain pump instead.

Watch a video: Draining Instructions

HAIR CATCH CLEANING

Follow the following steps to remove the hair from the hair catch filter.

           Follow the steps in reverse order to reinstall the inlet line and turn on the ball valves.

Watch a video: Coast Freshe Filter replacement

Cleaning your chiller ventilation screens 
1. Slide out the three magnetized screens and lay them out on the ground.
2. Using a damp cloth wipe both the outside and the inside of the chiller ventilation screens
3. Once all the dirt, grime and dust have been removed you can now then slide them back

We recommend doing this every other month. If you have your Coast Freshe Cold Plunge outdoors, this may need to be done once a month or more frequently depending on the dirt build up.

Want to add an Extended Protection Plan to your one-year factory warranty?

Do I qualify for Extended Protection Plan options? The Extended Protection Plan is available to you if all of the following are true:​​​​​

• You are a customer in the United States of America and Canada ONLY.
• You purchased your product directly from Coast Freshe Cold Plunge website www.coastfreshecoldplunge.com.
• You have purchased your product within 10 months.

Step-by-Step

STEP 1: Location Requirements Place the Coast Freshe Cold Plunge on a flat surface and make sure it can support more than 1,200 lbs. and keep it 5 feet from any other appliances. The chiller unit ventilation grill which is located on the opposite side where the chiller is behind the tub with 12’’ between the chiller and the wall for proper air flow.  Let the chiller rest for 4 hours before turning on to allow the coolant to settle. Not doing so could result in issues with your chiller.
STEP 2: Attach the power plug to the power socket closest  connection Screw on the "In" connection from the water pump to the "In" connector on the chiller.
STEP 3: Fill the Plunge Attach the included carbon hose filter to a hose. Run water through it into a drain until the water turns clear. Then, fill the Plunge with water. Recommended water level: Indoor = 4.5" from the top Outdoor = 3" from the top
STEP 4: Attach the "out" connection Screw on the "Out" connection from the water filter on the "Out" connector on the chiller. DO NOT connect the "Out" connection until the Plunge is half full.
STEP 5: Plug in the Plunge Plug the main cord from the electrical box into a GFCI outlet (110-120v). Standard = 15 Amp breaker Check for water flowing out of jets. DO NOT move onto the next step if no water is flowing from the jets.
STEP 7: Set Temperature Set the chiller to the desired temp, hold the "Set" button until you hear a beep and see the numbers flashing, then press up or down arrow. Press "Set" to lock in the set temp. It will keep the water within 3 degrees of your set temp.
STEP 8: Operate Light Check to make sure your light works by pushing the on/off via the silver button on the front-side of the tub.

Step-by-Step

STEP 1: Location Requirements Place the Coast Freshe Cold Plunge on a flat surface and make sure it can support more than 1,200 lbs. and keep it 5 feet from any other appliances. The chiller unit ventilation grill which is located on the opposite side where the chiller is behind the tub with 12’’ between the chiller and the wall for proper air flow.  Let the chiller rest for 4 hours before turning on to allow the coolant to settle. Not doing so could result in issues with your chiller.
STEP 2: Attach the power plug to the power socket closest  connection Screw on the "In" connection from the water pump to the "In" connector on the chiller.
STEP 3: Fill the Plunge Attach the included carbon hose filter to a hose. Run water through it into a drain until the water turns clear. Then, fill the Plunge with water. Recommended water level: Indoor = 4.5" from the top Outdoor = 3" from the top
STEP 4: Attach the "out" connection Screw on the "Out" connection from the water filter on the "Out" connector on the chiller. DO NOT connect the "Out" connection until the Plunge is half full.
STEP 5: Plug in the Plunge Plug the main cord from the electrical box into a GFCI outlet (110-120v). Standard = 15 Amp breaker Check for water flowing out of jets. DO NOT move onto the next step if no water is flowing from the jets.
STEP 7: Set Temperature Set the chiller to the desired temp, hold the "Set" button until you hear a beep and see the numbers flashing, then press up or down arrow. Press "Set" to lock in the set temp. It will keep the water within 3 degrees of your set temp.
STEP 8: Operate Light Check to make sure your light works by pushing the on/off via the silver button on the front-side of the tub.

Download Current Version

• Coast Freshe Cold Plunge (Cold Only) Manual
• Coast Freshe Hot Soak (Hot/Cold) Manual

COAST FRESHE CARE

Your warranty can be affected if you:
●Use in a commercial application.
●Install product incorrectly.
●Alter, abuse, or misuse the product.
●Expose your spa to banned chemicals.
●Expose your spa to water chemistry.imbalance.
●Change the plumbing.
●Install alternate equipment.
●Operate outside of factory set temp range.
*Refers to specific components. Please review full warranty details for all components below.

Coast Spas extends this limited warranty solely to the original purchaser of this unit intended for residential use in the country of purchase.

ONE YEAR SHELL STRUCTURE WARRANTY: CSMI warrants against water loss (through the spa shell) due to workmanship or manufacturing defects for a period of one year.
ONE YEAR CHILLER WARRANTY: CSMI warrants the chiller failure or malfunction due to defects in material and workmanship for a period of one year.
ONE YEAR CONDITIONAL LEAK WARRANTY: CSMI warrants the factory installed plumbing against water loss due to defects in material and workmanship for a period of one year,
with conditional exclusions. This warranty specifically covers leaks from the drain fittings, internal plumbing, and light lens.
This Limited Warranty applies to all Spas manufactured after November 8th, 2023.

Download your Warranty Card here

COAST FRESHE CARE

Your warranty can be affected if you:
●Use in a commercial application.
●Install product incorrectly.
●Alter, abuse, or misuse the product.
●Expose your spa to banned chemicals.
●Expose your spa to water chemistry.imbalance.
●Change the plumbing.
●Install alternate equipment.
●Operate outside of factory set temp range.
*Refers to specific components. Please review full warranty details for all components below.

Coast Spas extends this limited warranty solely to the original purchaser of this unit intended for residential use in the country of purchase.

ONE YEAR SHELL STRUCTURE WARRANTY: CSMI warrants against water loss (through the spa shell) due to workmanship or manufacturing defects for a period of one year.
ONE YEAR CHILLER WARRANTY: CSMI warrants the chiller failure or malfunction due to defects in material and workmanship for a period of one year.
ONE YEAR CONDITIONAL LEAK WARRANTY: CSMI warrants the factory installed plumbing against water loss due to defects in material and workmanship for a period of one year,
with conditional exclusions. This warranty specifically covers leaks from the drain fittings, internal plumbing, and light lens.
This Limited Warranty applies to all Spas manufactured after November 8th, 2023.

Download your Warranty Card here 

COAST FRESHE CARE

Your warranty can be affected if you:
●Use in a commercial application.
●Install product incorrectly.
●Alter, abuse, or misuse the product.
●Expose your spa to banned chemicals.
●Expose your spa to water chemistry.imbalance.
●Change the plumbing.
●Install alternate equipment.
●Operate outside of factory set temp range.
*Refers to specific components. Please review full warranty details for all components below.

Coast Spas extends this limited warranty solely to the original purchaser of this unit intended for residential use in the country of purchase.

EXTENT OF THE WARRANTY: This warranty extends only to the original purchaser of the Coast Spa when purchased and installed in a residential application within the boundaries of Canada and the United States. This warranty extends from the selling dealer to the original purchaser. This warranty does not apply to special offers and events. The Coast Spas’ warranty terminates upon any transfer of ownership or if the spa is installed in a commercial application. Warranty begins at the spa’s date of sale to the consumer or six months after manufacture, whichever comes first. Exchange Warranty - All warrantable products will be exchanged with new or refurbished and or like products available at the time of the Warranty transaction.

SPA COVER MANUFACTURER WARRANTY: Spa covers are delivered with their own manufacturer’s warranty. For more information, see their warranties in the owner’s information
package that was delivered with your Coast Freshe.

WARRANTY PERFORMANCE: To obtain service in the event of a defect covered by this Limited Warranty, notify your factory-authorized selling dealer as soon as possible and use all
reasonable means to protect Coast Freshe Cold Plunge from further damage. Upon proof of purchase, the dealer will correct the defect subject to the terms and conditions of this warranty. There will be no charge for parts or labor to repair the defect if the defect is determined to be covered under the terms and conditions of this written limited warranty, although providing access to affect the repair is the responsibility of the owner. You may be assessed reasonable repair person travel charges and administration fees. If Coast Spas Manufacturing Inc. determines that the repair of the covered defect is not feasible, we reserve the right to inspect the malfunction or defect on location. We may also require that the unit be returned to our facility for assessment. In such an event, all removal, replacement, installation, and shipping costs are the responsibility of the owner. At the time of inspection, (by a CSMI representative) we will determine if the unit is repairable. If not, we will provide a replacement Coast Freshe Cold Plunge on a prorated basis. The spa owner will be charged one percent of the retail cost for each full month of ownership from the date of purchase. The replacement Coast Freshe Cold Plunge warranty will be equal to the balance, if any, remaining on the original Coast Freshe Cold Plunge. Safety covers are not included in the Coast Spas Manufacturing Limited Warranty.

EXCLUSIONS: Coast Freshe Cold Plunge installed in commercial applications are excluded from any warranty coverage whatsoever. This Limited Warranty is void if CSMI or its
designated representative determines that the Coast Freshe Cold Plunge has been improperly installed or improperly supported (See instruction Manual for installation
instructions), subject to alteration, misuse or abuse, or if any repairs on the Coast Freshe Cold Plunge are attempted by anyone other than an authorized representative of
Coast Spas Manufacturing Inc.; or if failure is caused by accident, acts of nature, acts of God, or other causes beyond the control of CSMI. Neglect, misuse, and abuse include any
installation, operation, or maintenance of the Coast Freshe Cold Plunge other than by the instructions contained in the owner’s manual provided with the Coast
Freshe Cold Plunge, including, but not limited to damage caused by operation outside the range of 34 degrees Fahrenheit and 116 degrees Fahrenheit or 1 degree Celsius and 47
degrees Celsius; the failure to maintain proper water chemistry and chemical balance; the use of abrasive or improper chemicals. Alterations shall include any components or
plumbing change, electrical conversion, or the addition of any sanitation or water purification device or heating system that contributes to a component or unit failure or unsafe
operating system. Please be advised that the Limited Warranty will become void if Coast Spas or any of its selling or servicing agents determines that the Coast Freshe Cold Plunge
has been exposed to Hydrogen Peroxide, TriChlor or any substance using it as an ingredient proven to be dangerous to the Coast Freshe Cold Plunge. Any condition arising from
the use of Hydrogen Peroxide or TriChlor in the Spa is not a warrantable defect. The Spa Shell Surface Warranty, as indicated previously in this document, becomes void if CSMI
or any of its selling or servicing agents determines that the Coast Freshe Cold Plunge shell has been exposed to extreme cold/hot weather conditions, overexposed to direct
sunlight, exposure to citrus-based cleaning agents, exposed to harsh and aggressive chemicals or cleaning agents or any other substance proved to be dangerous to the
acrylic shell surface. Cosmetic scratches, gouges and crazing are not considered cracks and are not covered. A phenomenon referred to as “crazing” in the spa industry could
occur to any metal essence, blush, or opal acrylic. This phenomenon is strictly cosmetic and does not affect the Coast Freshe Cold Plunge's structural integrity. This phenomenon
would not be a warrantable defect. This Limited Warranty does not provide coverage for the Coast Freshe Cold Plunge cover (see separate manufacturer’s cover warranty), any
item attached to, or installed on, including cover lifts or gazebos, or for gaining access to any component for repair or replacement. The conditional one-year leak warranty is
limited to leak repairs by the Coast Spas Authorized Service Centre only and limited to a maximum labor coverage within one year. The spa owner accepts liability for repair work
performed by anyone other than a designated Coast Spas representative.

DISCLAIMERS: CSMI and any of its representatives shall not be liable for loss of use of the Coast Freshe Cold Plunge or other incidental, consequential, special, indirect, or
punitive costs, expenses, or damages which may include, but are not limited to, the removal of a permanent deck or other custom fixture, or the necessity for crane removal. Under
no circumstances shall CSMI, or any of its representatives, be held liable for injury to any person, or damage to any property, however arising. In no case, shall CSMI be liable, for
any reason or cause, for any cost over the amount paid for the original purchase. No other warranties, expressed or implied, are valid. No agent, dealer, distributor, service
representative, or other party is authorized to change, modify, or extend the terms of this Limited Warranty in any manner whatsoever. Some countries, provinces or states do not
allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

LEGAL REMEDIES: This Limited Warranty gives you specific legal rights, and you may have other rights that vary from country to country, province to province or state to state. Some countries, provinces or states do not allow limitations on how long an implied warranty lasts, and therefore this limitation may not apply to you. Contact your local COAST SPAS Dealer for service.

Download your Warranty Card here

COAST FRESHE CARE

Your warranty can be affected if you:
●Use in a commercial application.
●Install product incorrectly.
●Alter, abuse, or misuse the product.
●Expose your spa to banned chemicals.
●Expose your spa to water chemistry.imbalance.
●Change the plumbing.
●Install alternate equipment.
●Operate outside of factory set temp range.
*Refers to specific components. Please review full warranty details for all components below.

Coast Spas extends this limited warranty solely to the original purchaser of this unit intended for residential use in the country of purchase.

EXTENT OF THE WARRANTY: This warranty extends only to the original purchaser of the Coast Spa when purchased and installed in a residential application within the boundaries of Canada and the United States. This warranty extends from the selling dealer to the original purchaser. This warranty does not apply to special offers and events. The Coast Spas’ warranty terminates upon any transfer of ownership or if the spa is installed in a commercial application. Warranty begins at the spa’s date of sale to the consumer or six months after manufacture, whichever comes first. Exchange Warranty - All warrantable products will be exchanged with new or refurbished and or like products available at the time of the Warranty transaction.

SPA COVER MANUFACTURER WARRANTY: Spa covers are delivered with their own manufacturer’s warranty. For more information, see their warranties in the owner’s information
package that was delivered with your Coast Freshe.

WARRANTY PERFORMANCE: To obtain service in the event of a defect covered by this Limited Warranty, notify your factory-authorized selling dealer as soon as possible and use all
reasonable means to protect Coast Freshe Cold Plunge from further damage. Upon proof of purchase, the dealer will correct the defect subject to the terms and conditions of this warranty. There will be no charge for parts or labor to repair the defect if the defect is determined to be covered under the terms and conditions of this written limited warranty, although providing access to affect the repair is the responsibility of the owner. You may be assessed reasonable repair person travel charges and administration fees. If Coast Spas Manufacturing Inc. determines that the repair of the covered defect is not feasible, we reserve the right to inspect the malfunction or defect on location. We may also require that the unit be returned to our facility for assessment. In such an event, all removal, replacement, installation, and shipping costs are the responsibility of the owner. At the time of inspection, (by a CSMI representative) we will determine if the unit is repairable. If not, we will provide a replacement Coast Freshe Cold Plunge on a prorated basis. The spa owner will be charged one percent of the retail cost for each full month of ownership from the date of purchase. The replacement Coast Freshe Cold Plunge warranty will be equal to the balance, if any, remaining on the original Coast Freshe Cold Plunge. Safety covers are not included in the Coast Spas Manufacturing Limited Warranty.

EXCLUSIONS: Coast Freshe Cold Plunge installed in commercial applications are excluded from any warranty coverage whatsoever. This Limited Warranty is void if CSMI or its designated representative determines that the Coast Freshe Cold Plunge has been improperly installed or improperly supported (See instruction Manual for installation instructions), subject to alteration, misuse or abuse, or if any repairs on the Coast Freshe Cold Plunge are attempted by anyone other than an authorized representative of Coast Spas Manufacturing Inc.; or if failure is caused by accident, acts of nature, acts of God, or other causes beyond the control of CSMI. Neglect, misuse, and abuse include any installation, operation, or maintenance of the Coast Freshe Cold Plunge other than by the instructions contained in the owner’s manual provided with the Coast Freshe Cold Plunge, including, but not limited to damage caused by operation outside the range of 34 degrees Fahrenheit and 116 degrees Fahrenheit or 1 degree Celsius and 47 degrees Celsius; the failure to maintain proper water chemistry and chemical balance; the use of abrasive or improper chemicals. Alterations shall include any components or plumbing change, electrical conversion, or the addition of any sanitation or water purification device or heating system that contributes to a component or unit failure or unsafe operating system. Please be advised that the Limited Warranty will become void if Coast Spas or any of its selling or servicing agents determines that the Coast Freshe Cold Plunge has been exposed to Hydrogen Peroxide, TriChlor or any substance using it as an ingredient proven to be dangerous to the Coast Freshe Cold Plunge. Any condition arising from the use of Hydrogen Peroxide or TriChlor in the Spa is not a warrantable defect. The Spa Shell Surface Warranty, as indicated previously in this document, becomes void if CSMI or any of its selling or servicing agents determines that the Coast Freshe Cold Plunge shell has been exposed to extreme cold/hot weather conditions, overexposed to direct sunlight, exposure to citrus-based cleaning agents, exposed to harsh and aggressive chemicals or cleaning agents or any other substance proved to be dangerous to the acrylic shell surface. Cosmetic scratches, gouges and crazing are not considered cracks and are not covered. A phenomenon referred to as “crazing” in the spa industry could occur to any metal essence, blush, or opal acrylic. This phenomenon is strictly cosmetic and does not affect the Coast Freshe Cold Plunge's structural integrity. This phenomenon would not be a warrantable defect. This Limited Warranty does not provide coverage for the Coast Freshe Cold Plunge cover (see separate manufacturer’s cover warranty), any item attached to, or installed on, including cover lifts or gazebos, or for gaining access to any component for repair or replacement. The conditional one-year leak warranty is limited to leak repairs by the Coast Spas Authorized Service Centre only and limited to a maximum labor coverage within one year. The spa owner accepts liability for repair work performed by anyone other than a designated Coast Spas representative.

DISCLAIMERS: CSMI and any of its representatives shall not be liable for loss of use of the Coast Freshe Cold Plunge or other incidental, consequential, special, indirect, or punitive costs, expenses, or damages which may include, but are not limited to, the removal of a permanent deck or other custom fixture, or the necessity for crane removal. Under no circumstances shall CSMI, or any of its representatives, be held liable for injury to any person, or damage to any property, however arising. In no case, shall CSMI be liable, for
any reason or cause, for any cost over the amount paid for the original purchase. No other warranties, expressed or implied, are valid. No agent, dealer, distributor, service representative, or other party is authorized to change, modify, or extend the terms of this Limited Warranty in any manner whatsoever. Some countries, provinces or states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

LEGAL REMEDIES: This Limited Warranty gives you specific legal rights, and you may have other rights that vary from country to country, province to province or state to state. Some countries, provinces or states do not allow limitations on how long an implied warranty lasts, and therefore this limitation may not apply to you. Contact your local COAST SPAS Dealer for service.

We understand the importance of a hassle-free delivery experience. That's why we offer two distinct shipping methods domestically in parts of Canada to cater to your preferences.

Standard Curbside Delivery (free):

For those who appreciate cost-effective and efficient delivery, we provide Standard Curbside Delivery at no additional charge.

1.    Our Logistics team will reach out to schedule a delivery time via email

2.    Your Coast Freshe/Coast Soak will be delivered directly to your curb or driveway.

3.    Please note that with curbside delivery, the carrier will not enter your home, assist with setup, or remove packing material or other refuse. 

Premium In-Home Delivery:

For an upgraded delivery experience, we recommend our Premium In-Home Delivery service. This service is available as an optional upgrade for Coast Freshe/Coast Soak and this is only available currently in British Columbia.

1.    Our Logistics team will reach out to schedule a delivery time via email.

2.    With premium placement delivery, our expert team will carefully place the Coast Freshe/Coast Soak anywhere in your home, including up to two flights of stairs.

3.    They will also handle the disposal of packaging materials.

4.    It's essential to remember that our delivery team won't set up your Coast Freshe/Coast Soak to ensure it's assembled correctly and avoids any potential damage.

Once your Coast Freshe/Coast Soak is delivered and placed, setup typically takes around 20-30 minutes. 

At Coast Freshe/Coast Soak, we understand the importance of a hassle-free delivery experience. Here’s what to expect:

Standard Curbside Delivery (free):

Cost-effective and efficient delivery, we provide Standard Curbside Delivery at no additional charge.

1. Our Logistics team will reach out to schedule a delivery time via email.

2.    Your Coast Freshe/Coast Soak will be delivered directly to your curb or driveway.

3.    Please note that with curbside delivery, the carrier will not enter your home, assist with setup, or remove packing material or other refuse. 

Shipping Dimensions:

o   Coast Freshe/Coast Soak: 214 x 89 x 112 cm (84 x 35 x 44 inches) and has a dry weight of 202 kg or 446 lbs

o   Coast Freshe/Coast Soak: 214 x 89 x 112 cm (84 x 35 x 44 inches) and has a dry weight of 202 kg or 446 lbs

We offer a 30-day return policy if you are dissatisfied for any reason. To initiate a return and receive a refund, please ensure the following steps are followed:

• Contact customer service so they can coordinate with Logistics Department to pick up the Coast Freshe Cold Plunge or Coast Freshe Hot Soak
• Take pictures of the unit in the event something happens in transit.

Please note: The customer will be responsible for covering the shipping costs for the return along with a 20% restocking fee. 

For any further assistance or inquiries regarding the return process, don't hesitate to reach out to our support team. We are here to help!

You just ordered your Coast Freshe Cold Plunge! Now it's time to make sure your space is set up and ready to go. 

Click to view our Photo & Video Library here to help you unbox and set-up your Coast Freshe in 5 minutes.

If you would like to check on your order status you can go here.

You'll need your order number starting in CFCP####, then email or phone number used on the original order.  

If you have any further questions you can contact our support team by filling out a ticket on the Contact Us page. 

There are two different models for Coast Freshe with two different temperature options. 

Important information that can have major impacts on the power of the Coast Freshe Cold Plunge or Coast Freshe Hot Soak. 
​If your Coast Freshe unit is plugged into an extension cord it must be a 12 gauge heavy-duty outdoor extension cord. This is to avoid any electrical issues in the future.

1. Check the breaker switch inside the ventilation grills beside the chiller unit inside.

2. Check the GFCI is on and plugged in and has not tripped.

3. Check the house breaker to make sure that has not been tripped.

4. Plug the Coast Freshe power cord into a different outlet.

5. Test each component individually by plugging them into an outlet on their own.

Important information that can have major impacts on the power of the Coast Freshe Cold Plunge.

Standard Coast Freshe Cold Plunge must be plugged into a dedicated 15 amp breaker and Pros in a dedicated 20 am breaker. Having anything else on this breaker will lead to power tripping.

If your Coast Freshe Cold Plunge is plugged into an extension cord it must be a 12 gauge heavy duty outdoor extension cord. Anything rated lower than that can lead to power issues.