Direct Access
Talk to a Tech expert right away—no long queues.
What’s included
One-time session • Any brand • Phone or Email
- Rapid triage to find the root cause
- Clear, step-by-step instructions
- Parts identified & shipping options
- Written recap with next steps (by email)
We’ll never ask you to do anything unsafe or beyond your comfort level.
Call Now 604-514-8111 (ext. 490)
Small fee • Instant help
Virtual Technical Support
Virtual Technical Support
Hot Tubs, Swim Spas & Cold Plunges (All Brands)
- Skip the wait for a technician
- One-on-one guidance from our Tech expert
- Fix it yourself - safely and confidently
- If you can change a light bulb, you can follow our instructions
Who it’s for
- Any brand Hot Tub, Swim Spa, Cold Plunge equipment
- Owners who want results today
- Out-of-warranty
Common issues
No heat
FLO / flow errors
Pump hums
Keypad faults
GFCI trips
Leaks
Why it works
- Experts guide you through proven checks
- No jargon, clear steps, safety first
- You learn your Hot Tub, Swim Spa or Cold Plunge, while saving time & cost
Benefits For You
Expert Troubleshooting
Pro guidance to pinpoint the cause fast.
Priority Response
Get step-by-step help the same day.
Save Money
Fix it yourself and avoid unnecessary truck rolls.